Comments from our Clients ,

 

A Better View Glass & Mirror 

Client Comments,

 

larry leetch on January 22, 2013 at 1:01 PM said:
 
my clear-vision glass shower enclosures made with high quality materials were expertly installed in a very timely manner. they look spectacular!
Janice- Williamsburg, VA on December 19, 2012 at 3:09 AM said:
 
My experience with a A Better View Glass & Mirror was very positive. From my first conversation with Danya to the final installation process. Install was timely and well plan. Professionalism all the way. I love my new shower! I highly recommend them.
Curtis & Gievanna on November 10, 2012 at 1:42 PM said:
 
I was looking to replace my frame shower with a frameless shower. I first talked to John over the phone trouble shooting the problem with my shower; which was only four year old. I visited there showroom and Danya assisted me with selecting a frameless shower. They are a great team and I love my shower. If you’re looking for a professional and friendly company to handle your shower or glass requirement, look no further. Thanks Danya & John.
Richard Burnette on October 22, 2012 at 11:17 AM said:
 
Job well done. Company kept in touch during my re-constructuon period with bathroom due over. That in itself is very unsual for a company in todays world. Workmenship excellant quick and left "NO" dust behind. After dealing with several companies and haggling over time frame price and hidden cost I found that A Better View Glass & Mirror was the right choice. No issues,problems, Thank you ABVGM. One more thing. Your Web page is so easy to work thru. Thanks again.
Bryan Kasmenn on October 5, 2012 at 7:47 AM said:
 
Thank you for all your help and the truly professional and personal job you and your co-workers provided. The replacement went in so smoothly, it was fantastic. My wife and I have been doing upgrades to our house; I only wish all the companies and personnel we have dealt with since we started these renovations/repairs had been of the same caliber as the staff of A Better View, our experience would have been so much better. From the first phone call to the installation, everything has been handled very professionally and with the customer satisfaction being your goal. Everyone from A Better View that my wife or I dealt with was very personable, while still being very effective at doing their job. It made the window replacement hassle-free and a pleasant experience.

Thank you again,
Bryan
Jeff McCreery on September 18, 2012 at 3:07 PM said:
 
Every once in awhile you run across a company or a person who renews your faith in humanity. We are a low volume remodeling firm who deals with many vendors. Better view glass went above and beyond to insure that every detail was accounted for and that we would get everything that we needed for our enclosure. Danya our sales rep was not only thorough and efficient but seemed like such a warm wonderful person. This is the kind of people who build lasting relationships for the life of companies. Thanks so much BVG and specifically Danya.
Don & Jennifer on August 29, 2012 at 5:39 PM said:
 
Our new frameless shower door is a beautiful addition to our bathroom. Danya was very patient with us during the order process and was very fast with responding to our questions during the process. Installation went smoothly. Thank you!
Mike and Beth Klaassen on June 29, 2012 at 1:22 PM said:
 
Great experience from the showroom to finished product...exceptionally professional in all facets of the project. Exceeded our expectations--thanks!

Mike and Beth
Hayes marshall on June 25, 2012 at 4:59 AM said:
 
Great service
Great communication
Very neat and clean
Did not rush but were efficient
Very polite at all times
Thank you for the great work
Kathy and Steve Barnette on April 19, 2012 at 7:33 AM said:
 
We are so happy to have chosen A better view glass and mirror. They were courteous, affordable and professional. Something we had been lacking in building our new home. They came in and finished off both of our bathrooms with custom glass enclosures that are just beautiful. They left no mess behind. What a treat that was. We will use them again in the future.
Thank you for all your hard work and attention to detail on our bathrooms.
Kathy Barnette 4-18-12
Barbara & Jerry Moum on March 23, 2012 at 1:54 PM said:
 
We love our new shower enclosure with the oil rubbed bronze finish and the 3/8" clear glass. We were very satisfied with the ordering process and the installation. John and the crew did a fine job and made sure to keep the space clean.

We showed it off to the neighbors who were at our house last night and they were all very impressed!
Jane Farthing on March 20, 2012 at 4:44 AM said:
 
Wow! We love our new DFI shower door! More than that we loved the service we got from the first time we stepped through their door all the way through the first time we used our new shower! Danya (sales manager) and Dwayne (installation specialist) were outstanding! Knowledgeable, professional,and friendly. Recommend them highly. Thanks!
Majestic Tile on March 5, 2012 at 7:34 AM said:
 
These Guys are Great. Fast, Affordable, and the quality and craftsmanship of the installation is superb. We can definitely tell you guys are the best. www.majestic-tile.com That's why we use you guys.
Paul Martin on March 3, 2012 at 1:18 PM said:
 
We totally lucked out. My wife and I did not contact anyone else for references or quotations, but just called "A Better View" for our frameless shower glass installation. Based on their super website and Danya's initial friendly, courteous and thorough assistance in scoping out our project, we agreed to have a field installer come to our home for exact measurements and a firm quote. It's hard to imagine anyone else could be as knowledgeable and precise as John (and his assistant) in frameless shower installations. They gave us every impression that this job was to be performed as if it was going into their own home...and they delivered. When hiring a contractor, what could be more important than receiving an on-time quality job at a fair price with no hassles? We would gladly recommend "A Better View" to anyone.
Tom and Melody Earman on February 2, 2012 at 3:58 PM said:
 
we could not be happier with our beautiful new shower enclosure. Danya and John were wonderful to work with and did a great job putting together a shower enclosure for our oddly shaped shower in a very short amount of time.

We would highly recommend them. 
Carl and Pat Cafiero on November 9, 2011 at 7:33 AM said:
 
We couldn't be more pleased with our new class shower enclosures for both of our totally remodelled full bathrooms. Working with both Danya and John was a very pleasant experience with the end results being beautiful glass enclosures professionally installed and done right the first time. We have nothing but praise for "A Better View" and have no hesitation whatsoever in recommending them to discriminating customers who want the best possible service and product for a fair and reasonable price
Dr. Philip Schlobohm on October 21, 2011 at 11:16 AM said:
 
I really liked
John's sense of humor and I was impressed with his desire to do not
just good work but extraordinary work.He is very meticulous and makes
sure the installation is up to the standards that we as customers would
expect and be pleased with. John takes pride in his work and it shows
at the end of the day with a beautifully installed frameless shower
enclosure. I jokingly mentioned that every friend visiting will be
brought to see his work of art.We are very glad that we made the
decision to work with you. The only drawback is that we have to wait 24
hrs before trying the new shower.
Deidre and Dave Lenderking on June 17, 2011 at 12:57 PM said:
 
We have had 2 frame-less shower enclosure installations done by a Better View. They also have provided and hung some mirrors for us as well. Their focus on ensuring everything is right and that we as customers are delighted is refreshing. John consulted with our contractor to ensure that everything in our design would support the finished look we wanted. We were very pleased with the finished product and the time that was taken to ensure that the installation was right. We would recommend a Better View and would use them again for any future needs.
Peter & Lynn Bollenbeck on June 15, 2011 at 3:56 AM said:
 
We found you after we had three failed attempts to install a shower door by another vendor who we sent packing, door in tow.

We were so impressed, from our first call to our final shower door installation. Your service and quality is outstanding.

Thanks for a happy ending.
Jenny on May 20, 2011 at 12:15 PM said:
 
We certainly have A BETTER VIEW from the window we had replaced today. John and Mike were friendly and very efficient. Thank you so much. We will call again if we need future assistance.
Dan Alvarez on May 12, 2011 at 7:02 PM said:
 
A Better View Glass & Mirror - Thank you for a wonderful experience and a beautiful product at a great price. The frame-less shower door adds a jaw dropping look to our bathroom. Your customer courtesy and professionalism is the icing on the cake, you are truly the best in the business.
Tom Taylor on April 29, 2011 at 9:14 PM said:
 
I ordered a frameless shower door and glass panel for bathroom remodel. I was pleasantly surprised how smooth the process went. I was contacted several times to confirm measurements and review drawings. Once I gave my approval, the door and panel were manufactured, crated up, and shipped safely all the way to Redmond, WA. The installation instructions were very detailed. The heavy glass door and panel fit exactly as expected and look fantastic. It's rare these days to be able to talk and/or email a live person, but Danya at wantabetterview.com always responded quickly to my email questions and called at various points in the process to give me status updates.
Patti Vaticano on April 4, 2011 at 1:45 PM said:
 
I could not be happier with the product, installation, or service offered me by A Better View Glass & Mirror. My new shower door is beautiful and my new 2nd-floor mirrors expertly hung and looking better than I imagined they could! John and Mike were on-time, courteous, careful, and knowledgeable about their work--and cleaned my home better when they were done than I would have myself! Danya, co-owner and scheduler, was kind, accommodating, and informative beyond measure. I can enthusiastically recommend A Better View for all your shower, glass, and mirror needs.
April and Jimmy Smith on February 10, 2011 at 3:14 PM said:
 
It took my husband a whole year (Plus some, sorry honey) to tile our shower himself. So when we received our new beautiful, high quality shower doors in just 7 days, we were so happy. When John came out to give us an estimate he had brochures, materials and answered all of our questions. His estimate was lower than the others we had received, but his quality of workmanship and the finished product far exceeded anything we had expected. We have had such a wonderful experience with John and Danya. Thank you guys so much. We have shown off our shower doors to everyone that comes over....whether they need to go to the bathroom or not.
Bob and Sue Jennaro on January 29, 2011 at 11:54 AM said:
 
Great follow up before and after the install.
Pleasure to work with a company that cares that the customer is happy. Great clean up after the install...also a leaky shower head was looked and and seems to not be leaking any more. You guys are great and we will refer you on to our community here in Williamsburg.
Tks bob/sue
Mark and Anna Wasser on January 24, 2011 at 12:43 PM said:
 
We went through a huge mess with another company before A Better View was recommended to us. Another company came in a put up another shower enclosure and we use the term "put up" loosely. The workmanship, product and service was the worst we have ever experienced. After 6 months without a working shower it was refreshing to work with the folks at A Better View. After 3 short weeks we have a working shower that is not only very solid but nice looking as well. Their work ethic is top notch and I would recommend them to anyone as well as use them again. Thanks for a great experience from start to finish!
Scott Menzel on November 12, 2010 at 3:35 PM said:
 
Great communication and great service. I only needed the lower sash of one window replaced, but even with that small order they were very prompt and professional. I very highly recommend this company.
Sharon Smith on August 31, 2010 at 11:00 AM said:
 
I had nearly all the windows in my home redone early this month. The guys were great, they worked hard and got the job done in one day. The new windows look fantastic. Thanks, Fellas, for a fabulous job!
Richard Barbour on August 29, 2010 at 7:39 PM said:
 
I highly recommend A Better View Glass to anyone. John is a super nice guy and did an excellent job of installing my shower glass. He really takes pride in his work. A faulty hinge caused my glass door to slide off line. However, John and Donya retrieved a new part and came right back out and fixed the problem without delay. His work exceeded my expectations.
Rodgers on August 3, 2010 at 5:26 AM said:
 
After my 12 year-old double-hung windows lost their seal & were no longer energy efficient, I called A Better View Glass on the recommendation of a friend. They were honest, fairly-priced and easy to do business with! My windows look brand new now! Thank you!!!!!! 
Shane on June 14, 2010 at 6:08 PM said:
 
After trying to contact several different glass companies to fix a broken glass door, I contacted Better View Glass and Mirror. They were quick to respond and come out to provide a quote. By the time other companies called me back, I had the new glass installed these guys. Quick response, great customer service, and outstanding work. Thanks guys!
Ben & Denise on June 10, 2010 at 4:02 PM said:
 
We had four weeks of remodel in our bedroom and bath, so we were frustrated by now. We had purchased a shower door from a reputaable company, but neither of us were home when the door was installed and much to our surprixe it was the wrong door. However, Denise found wantabetterview and we visited the store and oh my gosh their products were amazing. We saw the quality right away and purchased the frameless shower door we wanted. The original door was removed. The gentleman that ccame to measure the shower was very friendly and nice, and the door came in as promised. The install was very professional and our shower looks amazing! We are so pleased and would not recommend any other company to purcahse a shower door from. Thank you so much!!
Dave Turnquist on May 10, 2010 at 1:43 PM said:
 
We had a leak in our upstairs shower and had five different plumbers come out to try and fix it. After much frustration and holes in our walls and downstairs ceiling, we were told it was probably a shower enclosure issue. We set up the appt with Danya and met with John. After looking at the shower and asking a couple of questions, it was pretty clear to John what was going on. Sure enough, upon removal of the old enclosure, it was in the exact condition John thought it might be and it was very clear where the leak was coming from.

If you want service with professionals who know what they are doing, I would highly recommend "A Better View Glass & Mirror." You get great service and at a better price. Thanks again Danya, John and Mike!
Glenn on April 28, 2010 at 7:49 AM said:
 
I needed a mirror cut to fit a picture frame, but I gave them the wrong measurements.They discounted my second mirror just because they knew I was frustrated with my mistake.A Better View Glass & Mirror was fast and friendly and will get all my glass work. Thanks again
RAYMOND WILLIS,JR on April 26, 2010 at 1:14 PM said:
 
They did an outstanding job of putting a shower enclosure on this property I have in Portsmouth. The price was incredible,customer service was outstanding, and the workmanship is 2nd to none. I will be definitely contacting John and Danya in the futur.
Joe and Theresa on March 2, 2010 at 6:11 AM said:
 
A terrific company to work with,extremely knowledgeable and rea craftsmen
Rick and Laura on February 14, 2010 at 10:12 AM said:
 
Thank you Danya and John. The shower door and panel are awesome. As a small business owner I know that providing a great product is only a part of the challenge - customer service is the primary product. You guys deliver the whole package. Thanks for going the extra mile!
Derek on January 2, 2010 at 9:18 AM said:
 
We couldn't be happier with our new shower door from A Better View Glass and Mirror! John and Danya were a pleasure to work with and they really did a fantastic job, both in helping us pick out the perfect door, and in the perfect install they did. To top it off, their prices were extremely competitive. I highly recommend A Better View Glass and Mirror. You won't be disappointed!
Frank Gibson on July 21, 2009 at 3:35 PM said:
 
After reviewing several proposals to purchase and install a frameless shower door, I decided to have A Better View Mirror & Glass company perform the work. That was one of the best decisions I have ever made. Working with Danya and John was a pleasure. They were very prompt on estimates, answering questions and they met every time target. Not to mention that the cost was very reasonal. I highly recommend A Better View Mirror & Glass for all your glass needs. 

 

Laval Barkley Sr on June 22, 2009 at 08:41 AM said:

 When searching to internet for a new shower door options your website really helped me make the decision to choose you. John came out for measurements and made some outstanding recommendations on what would be the best solution for my remodel. Of course John was right on the mark. The installation was professional and flawless. I would highly recommend you to my friends. When you want the best just call "A BETTER VIEW GLASS & MIRROR". Thank you for helping make my remodel a complete success.
Jen Plaisier on June 9, 2009 at 01:11 PM said:
 
The new frameless shower door looks wonderful. Very professional and top quality service. Thanks!
Melina Winterton on May 15, 2009 at 11:52 AM said:

 John came and did a great job fixing up a broken window in our green house. Very pleased with the work, the price, and the good communication of the staff. Will gladly hire again for future glass work!
Eva Brown on March 31, 2009 at 10:34 AM said:
 
The staff at A Better View Glass & Mirror just intalled a custom Bathroom Mirror in my residence. Now...I could use terms such as "excellent customer service," or "on-time and courteous," but they just don't seem to convey exactly what I just received. I am speechless, and this doesn't happen very often. I have experienced in-home installation projects before, and they always seem to fall just short of expectation. That makes me the #1 skeptic in Virginia. Not only did I receive excellent customer service which was on-time and courteous, but the staff at A Better View Glass & Mirror delivered something much more important, and lacking, in most in-home customer service installations. My faith has just been restored! Faith that there are people out there who not only like what they do, but they let it show in HOW they do it. Thank You to A Better View staff...I will never shop another merchant!!

Eva Brown

Michele and Kevin Nealon - Hampton, VA on February 20, 2009 at 11:39 AM said:
 
We wanted a frameless glass enclosure for our new shower and called 6 different glass companies on the Peninsula. A Better View offered great customer service, fast turnaround time and the price was right. The installation was fast and perfectly done. John's attention to detail is really amazing and rare in today's world. The spaces between the glass and the tile were kept to an absolute minimum to prevent any leakage. He measured and had the glass cut to fit perfectly to our slightly out of level tile wall. John and Danya are in business to satisfy their customers and we are very satisfied!! I would highly recommend them to anyone who is looking for a company that is friendly, caring and takes great pride in their work.
Steve and Susan Cook on February 6, 2009 at 10:51 AM said:
 
John just installed our custom shower door on February 5th. He did an excellent job with the installation. We could not be happier. It is evident that John takes pride in the work that he does and it reflects in his finished product. Danya was very pleasant on the phone and made us feel like valued customers. I would recommend them to anyone looking for a shower enclosure.
The Farmers on December 31, 2008 at 05:54 PM said:
 
I was very pleased with the people, the prices, and the quality of products of A Better View. I went on the internet to find a local company to make and install a new shower enclosure ... John responded to my inquiry within an hour, he made an appointment to come the next day to take a look at the project, that evening he called me with a price and delivery quote, and the whole project took 9 days to complete. I was so pleased with the professionalism and the outstanding customer service of John and Danya that I hired them two weeks later for a second job in my upstairs bathroom. I'll surely recommend A Better View to anyone looking for professional, reputable, and excellent quality glasswork to be done in their home. Thank you John and Danya for a job well done!!
Carl S on October 31, 2008 at 05:56 PM said:
 
You will not find better customer service any where! From the first call for a quote Danya was knowledgable and helpful in getting the details. John called back within the hour and had a quote to me before the end of the day...wow! The price with all the extras was lower than the basics from the competition, the delivery was twice as fast as the competition alluded to and the installation quality was phenomenal. My frameless panel and glass shower doors are a real show piece. These guys are a first class five star operation. If you need custom glass or mirrors you should stop here you won't be disappointed.
B. Bullock on September 13, 2008 at 12:41 PM said:
 
Simply the best. They did an awesome (Professional) job from beginning to end. My frameless custom shower door looks great. I put in my order and the door was custom made, delivered and installed within a week and a half. This company is top-notch and yes I will do business again without hesistation.
the linthicums on August 10, 2008 at 06:15 PM said:
 
Your service was very quick, professional and thorough. You go to the nth degree for every customer and it shows i the job that you do! We would definitely use your business again and will tell all of our friends about you. Thank you again for all of your help.
John Nageotte on August 8, 2008 at 01:57 PM said:
 
I had a difficult time finding a local source for custom glass work until I found A Better View. Customer service is first rate, products are first class and prices are first choice! Our first request was for some custom made glass tabletops. The turnaround time was astounding and they were perfectly made to order. Next we needed a specific custom-made mirror and mounting. They did a fantastic job and we've gotten many compliments on that and have told all where to go for excellent glasswork. Our next project is right around the corner and we wouldn't consider any other source!
D. Yelton on August 2, 2008 at 07:54 AM said:
 
While attempting to take a shower, the sliding glass shower door came off track and shattered inside the tub and onto my son. Thank God, he only suffered a few scratches, but it scared all of us to death. The next morning I began calling around for estimates and to schedule the removal of the entire glass door and its frame. I was so disappointed at the four companies I called before 'A Better View...'! Each wanted too much money and none could help me before a weeks time! Call number five was to 'A Bettr View...", and Danya was so sympathetic to my need and concerned about my son! She immediately called John and scheduled removal FOR THAT AFTERNOON at the best price I had heard all morning. John was prompt, professional, and kind...very, very pleased with my experience. Now, my kids can shower in safety:^) I will call them next time I need glass work done and will recommend them to anyone I know who needs glass work. Thanks to you both!
Dr. A. H. (Skip) Baumhoefner on July 7, 2008 at 10:44 AM said:
 
My daughters needed a very special size mirror, though small, was critical to have exactly right. The price was very reasonable and I was all ready to order but then a very unique and special thing happened. The cost of shipping was close to the cost of the mirror - the customer service rep took it upon herself to find that same mirror in my back yard. This is Exceptional Customer Service and it tells me that WantaBetterView cares more about their customers than just getting a sale. Impressive.
Shelley T on June 27, 2008 at 10:55 AM said:
 
I am well pleased with the service I received from A Better View and highly recommend them. Concern for my satisfaction was demonstrated from the time that I placed a call requesting a quote until the time the job was completed. Quality was reflected in all aspects of my experience with them -- including keeping me updated on the status of my order. Thanks again for a great job.
Elizabeth Kennis on June 3, 2008 at 11:56 AM said:
 
I requested a very difficult product and they were able to get the product and install the product with professional accuracy and excellence. All throughout the process of order and installation their customer service was above and beyond any I have EVER experienced. They delivered only the best! I hope to do business with them again very soon!